Privacy policy

Last updated: 09 March 2026

Modvill operates this website and online store, including all related content, features, tools, products, and services (collectively referred to as the “Services”) to provide customers with a smooth and convenient shopping experience. Our store is powered by Shopify, which enables us to deliver these Services.

This Privacy Policy outlines how we collect, use, and share your personal information when you visit our website, place an order, interact with our Services, or communicate with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern matters related to personal data.

By using our Services, you confirm that you have read and understood this Privacy Policy.

Personal Information We Collect

When we refer to personal information, we mean any data that identifies you or can reasonably be linked to you. This does not include anonymized or aggregated data.

Depending on your interaction with our Services and your location, we may collect:

  • Contact Details – such as your name, email address, phone number, billing and shipping address
  • Payment Details – including payment method information, transaction records, and confirmations
  • Account Information – login credentials, preferences, and account settings
  • Order Data – products viewed, added to cart, purchased, returned, or cancelled
  • Customer Support Communications – information you provide when contacting us
  • Technical Data – IP address, browser type, device identifiers, and network data
  • Usage Data – how you browse and interact with our Services

Sources of Personal Information

We may collect your data from:

  • Direct interactions (placing orders, creating accounts, contacting support)
  • Automated technologies such as cookies
  • Service providers supporting our business
  • Third-party partners where legally permitted

How We Use Your Information

Providing and Improving Services
To process orders, manage payments, ship products, handle returns, provide customer support, and personalize your experience.

Marketing and Advertising
To send promotional messages and show relevant advertisements, in accordance with applicable laws and your preferences.

Security and Fraud Prevention
To protect accounts, detect fraudulent activity, and ensure secure transactions.

Communication
To respond to inquiries and maintain customer relationships.

Legal Compliance
To meet legal obligations, enforce policies, and protect our rights.

Sharing of Personal Information

We may share your information:

  • With Shopify, service providers, and vendors (e.g., payments, shipping, analytics, support)
  • With marketing and advertising partners
  • When you provide consent
  • Within our corporate group
  • To comply with legal obligations or protect our business and users

Shopify’s Role

Our store is hosted on Shopify, which processes personal information to operate and improve the Services. Your data may be transferred and stored outside your country of residence.

Shopify may also use aggregated data from interactions across merchants to improve its platform. In such cases, Shopify acts as a data controller.

More details are available in Shopify’s Consumer Privacy Policy and via its Privacy Portal.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we recommend reviewing their policies before sharing personal information.

Children’s Privacy

Our Services are not intended for children. We do not knowingly collect personal data from individuals below the legal age. If such data has been provided, please contact us to request its removal.

Data Security and Retention

We take reasonable measures to protect your personal data; however, no system is entirely secure.

We retain personal information only for as long as necessary to provide Services, comply with legal requirements, resolve disputes, and enforce agreements.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction or deletion
  • Obtain a copy of your data
  • Opt out of marketing communications

Additional Rights for UK & EEA Residents

  • Object to or restrict data processing
  • Withdraw consent where applicable

Requests can be made through our Services or by contacting us directly. Identity verification may be required.

Complaints

If you have concerns about how your data is handled, you may contact us. You may also have the right to file a complaint with your local data protection authority.

International Data Transfers

Your information may be processed outside your country. Where required, we use appropriate safeguards such as Standard Contractual Clauses.

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Information:

Contact Information:

Store Name: Modvill
Operated By: ZENTARO LTD.
Business Address: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Email: info@modvill.com
Phone: +44 7476 661642
Working Hours: Monday–Friday, 9:00 AM – 5:00 PM (GMT+8)
Response Time: We aim to respond within 1–2 business days.